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  • Description

  • *Job Qualifications:

    • Bachelor's degree in, Computer Science or Information Technology, Computer Engineering.

    • Has related work experience in planning, implementing, monitoring, and support Computer/POS networks. Comprehensive knowledge of network protocols and services such as TCP/IP, DNS, VPN, and DHCP. Troubleshooting skills of network functions such as servers and routing.

    • Willing to do fieldwork

    • Flexible and dependable

    • Well-oriented in all facets of customer care services and has the ability to work well with people inside and outside of the organization

    *Duties and Responsibilities:

    • Conduct assessment and provide services related to the company and client’s network and computer system.

    • Perform installation and configuration of computer networks and systems.

    • Organizing and monitoring the networks and systems to be able to identify how performance can be improved.

    • Make upgrades and repairs as needed

    • Take incoming requests for help from end-users through calls, e-mails, and support requests.

    • Make initiatives and ownership of reported end-user problems and use diagnostic, tools to identify root problems

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 1
  • Knowledge: Information technology
  • Availability for travel: Yes
  • Availability for change of residence: Yes

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Job summary

  • IT Support Specialist

  • Quezon City, National Capital Region

  • Company

    Radiant Global HD Inc.
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply