Job Awaits l Telco Account Agent - Cebu City l j15

Offer description

Call Center Representative - Thunder Telco Account

Earn up to PHP14500 - PHP18500 per month plus additional incentives, allowance, benefits, and a lot more.

Location: Cebu City

Job Description:

As a Call Center Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

Your day-to-day in a nutshell

Answering incoming calls from customers

Resolving customer inquiries/requests

Developing and maintaining accurate files

Ensuring customer requests are handled in an appropriate and timely manner

Utilizing various client-based tools and applications for customer management and servicing

Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications:

Have an experience of at least six (6) months of customer-facing experience not necessarily BPO

Have good above average to excellent communication skills in English

Have a working knowledge of computers

Have good customer service, multi-tasking, and problem-solving skills

Are willing to work in shifting schedule



Apply now and enjoy the following benefits:

a competitive salary packages

exciting performance bonuses

best-in-class healthcare benefits from Maxicare

an inspiring and fun work environment with endless career advancement opportunities.



Job Types: Full-time, Permanent

Requirements

• Minimum education level: Senior high school
• 1 year of experience
• Language(s): English
• Knowledge: Customer service, Communication and persuasion
• Availability to travel: Yes
• Availability of change of residence: Yes

More than 30 days ago

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

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