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Junior Accounts Assistant

Makati, National Capital Region ·  17 April (updated)

Medgate

Medgate

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    Description


  • Qualifications:
    • Education: College graduate with Medical background
    • Work Experience: At least 1-2 years working in a customer service, client management and similar work environment.
    • Skills: Adept in MS office software, presentation and analytical skills. Comfortable in English written and verbal communication. Client management skills a plus.
    • Others: On call during weekends, holidays. Willing to travel on short notice. Knows how to drive with a valid drivers’ license

    Primary Responsibilities:
    • Serve as the lead point of contact for all customer account management matters.
    • Build and maintain strong, long-lasting client relationships.
    • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
    • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
    • Clearly communicate the progress of monthly/ quarterly initiatives to internal and external stakeholders.
    • Identify new business with existing clients and/or areas of improvement.
    • Forecast and track key account metrics (e.g. service level agreements, utilization reports)
    • Prepare pertinent accounts reports.
    • Assist with challenging client requests or issue escalations as needed.
    • Arrange and conduct orientations and roadshows.
    • Assist operations in the capacity of a TMA as needed.

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 1
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: No

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Job summary

  • Junior Accounts Assistant

  • Makati, National Capital Region

  • Company

    Medgate
  • Work type

    Other type of contract

  • Type of contract

    Full Time

  • Apply now