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Korean Speaking Representative - Earn MYR 5000 per month

Earn MYR 5000 per month

Mandaue City, Central Visayas ·  Yesterday, 06:31 AM (updated)

  • Description

  • Job Requirements:

    Must be proficient in Korean (writing, speaking & reading)

    Excellent communication skills (verbal and written)

    Self-motivated, resilient and able to maintain a consistent standard of customer service over an entire shift

    Able to apply initiative to solve problems and improve work processes

    Calm and methodical decision maker.

    Able to undertake intensive training in complex products

    Maintains awareness of product, system and client changes/updates

    Willing to accept feedback and aims to continuously improve and update knowledge and skills

    Demonstrated ability to work effectively and efficiently in multiple applications within a windows based computer system.

    Job Responsibilities:

    Handling inbound and outbound customer enquiries utilizing available contact centre systems and programs.

    Demonstrate excellence in customer service in all dealings with customers, in accordance with client policies, procedures and values.

    Identify the customer’s needs, up sell additional products/services and offer personalized service in line with quality and training directives.

    Complete administrative tasks relating to servicing and resolving customer requests in a focused and efficient manner.

    Maintain efficient control of queues.

    Deal with customer complaints in a professional manner.

    Any other duties as reasonably requested by the employer.

    (Offer will be converted to Php)

  • Requirements

  • Minimum education level: Senior high school
  • Years of experience: 1
  • Language(s): Korean ,English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Korean Speaking Representative

  • Mandaue City, Central Visayas

  • Company

    Admerex Solutions Inc
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply