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  • Description



  • JOB DESCRIPTION:

    1. Incident Management

    a. Receives incidents from the L1’s for resolution and support and works continuously with them to gain information beneficial to the resolution of the incident.

    b. Performs deep analysis and investigation of the incident received from the L1’s.

    c. Diagnose faults and determine whether new incidents are related to known errors or existing incident records.

    QUALIFICATIONS:

    - Bachelors Degree,

    - With excellent communication skills

    - With at least 3 years BPO experience as L2 - Technical Support, TSR, Helpdesk or Service Desk.

    - With stable internet connections at home!

    - START ASAP!

    For faster application, please send your resume at ***************************** or contact (Click "apply now to" see contact details)/ (Click "apply now to" see contact details)

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 4
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No
  • People with disabilities: Yes
To see the complete contact information, Apply now

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Job summary

  • L2 Application Support (WFH)

  • Muntinlupa, National Capital Region

  • Company

    Collabera Technologies Private Limited, Inc
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 35,000.00 monthly

  • Apply