Laoag Site is hiring for Call Center Agents handling Healthcare Account - Work From Home Set Up

Offer description

• Respond to calls and emails from individual members or brokers, plan sponsors, or providers, with questions regarding Benefit Plans, Claims, Billing, Providers, eligibility, and other related topics.
• Required to use the appropriate systems to search and provide complete answers and be fluent in English and/ or other languages. High standards of politeness and serving the customer are required.
• Strive to answer the unasked question so that the caller does not have to call again. CSR should keep the commitments made to the caller if in case the issue needs a follow up
• Answer any and all calls accurately and timely in accordance with the performance criteria and shall meet or exceed all performance metrics set forth herein.

Requirements

• Minimum education level: Vocational
• Knowledge: Customer service, Customer Support

More than 30 days ago

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

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