Listing Concierge

Offer description

Roles and Responsibilities
- Interacting with clients, agents, vendors, and admin staff over the whole process of real estate transactions
- Regular correspondence and communication with clients and agents
- Coordinating and supervising the production of required online marketing materials to represent the real estate team
- Providing assistance to sales agents with documents and marketing collaterals
- Booking necessary appointments, tracking important dates, and notifying all relevant parties required in transactions
- Planning open houses and schedule property showings
- Preparing listing presentations for showings and inspections
- Assisting in listings preparation for putting them on the market
- Maintaining and updating customer accounts
- Creating and maintaining a record of client transactions to make sure inquiries are answered and issues are resolved
- Providing high level of customer satisfaction by completing requests and mitigating complaints
- Taking phone calls as needed
- Getting customer feedback and identifying common customer issues to be brought to the attention of the team

Required Experience
- 3+ years of customer service and administrative experience
- 1+ year real estate experience

A Successful Candidate Must Have
- Excellent verbal & written English
- Excellent customer service & organizing skills
- High level of critical thinking and problem-solving skills
- High level of resourcefulness and adaptability
- Strong ability to follow directions and multitask
- Strong attention to detail

Requirements

• Minimum education level: Bachelor´s Degree
• 1 year of experience

More than 30 days ago

About Shore 360

Shore360 provides the support you need to shift time intensive business tasks to more cost effective locations and allow your local expert staff focus on your business
Business is difficult enough without the constant pressures to reduce cost, manage tight budgets and “do more with less” just to survive in today’s competitive market. Asking more from our highly paid Managers and Leaders has buried them in repetitive, basis tasks and you simply can’t afford to hire the number of staff you ne...

Shore360 provides the support you need to shift time intensive business tasks to more cost effective locations and allow your local expert staff focus on your business
Business is difficult enough without the constant pressures to reduce cost, manage tight budgets and “do more with less” just to survive in today’s competitive market. Asking more from our highly paid Managers and Leaders has buried them in repetitive, basis tasks and you simply can’t afford to hire the number of staff you need.
High speed internet and low cost communications has changed the way we do business and has enabled a whole range of business services to be available on a global scale. Shore360 provides the required support for you to recruit, train and supervise highly skilled personnel at a fraction of the cost of your local staff.
In our experience you can save between 50% to 75% against local costs for highly skilled resources that can be deployed quickly and without compromise to quality and service.
No matter what business you are in – your competition will use off shore operations to lower their costs. Today this will improve your margin and provide the budget to reinvest in growth. Tomorrow it will be for your survival.

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