Looking for a Job I Apply as CC Agent - SHS Grad are welcome I T22

Offer description

The Call Center Agent will be responsible for answering incoming customer calls and providing excellent customer service to our clients. This position requires exceptional communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:

Answer incoming customer calls and respond to customer inquiries, complaints, and requests
Provide accurate information about our products and services to customers
Resolve customer issues in a timely and professional manner
Update customer information in the company database during and after each call
Identify and escalate priority issues to the appropriate department or supervisor
Participate in training and development programs to improve customer service skills
Meet or exceed call center performance goals and objectives
Requirements:

High school diploma or equivalent
Excellent communication skills, both verbal and written
Strong problem-solving and critical thinking skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Strong organizational skills and attention to detail
Ability to work independently and as part of a team
Proficiency with Microsoft Office and other computer applications

Requirements

• Minimum education level: Junior High School
• Language(s): English

More than 30 days ago

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

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