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  • Description





  • MAIN RESPONSIBILITIES:

    - Responsible for accurately incorporating all essential resort, inventory and member information into the appropriate systems

    - Responsible for maintaining database integrity, accurately following SOPs and high standards of service level

    - Support RO Singapore team on tasks and deliverables while maintaining expected Service Level Agreement

    - Assist RO Team Leader in tasks required

    - To work and participate in any special projects that may be assigned from time to time

    KNOWLEDGE AND SKILLS:

    - Diploma level qualification in Business Administration or a related subject

    - Fluent in English; Excellent written and verbal communication skills are essential

    - Excellent customer service/client support skills

    - Ability to work independently and collaboratively to accomplish responsibilities, goals and projects

    - Ability to work within the team and at times stretch beyond the normal call of duty

    - Good time management, project management and organizational skills

    - Positive attitude and proactive in learning

    - Able to multi-task, meet multiple project deadlines and demonstrate good attention to detail

    - Proficient in use of Microsoft Office

    QUALIFICATIONS AND EXPERIENCE

    - Minimum of two (2) years of work experience in customer service/client support or related industry. Experience in hospitality or tourism-related industries is an advantage



  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 2
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Mandarin Speaking Resorts Operations Specialist

  • Pampanga, Central Luzon

  • Company

    WYNDHAM SERVICES ASIA PACIFIC PHILIPPINES INC
  • Type of contract

    Permanent contract

  • Work type

    Full Time

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