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Marketing and Customer Service Assistant Homebased

Pampanga, Central Luzon ·  11 June (updated)

YourVirtualPeople, Inc.

YourVirtualPeople, Inc.

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    Description


  • Preference will be given to applicants who exhibit evidence of the following skills and experience.
    • 1 year and above experience doing home-based jobs
    • 3 years and above in virtual assistant post
    • Speak fluent English with minimal accent
    • Degree qualified (Admin, Marketing or IT)
    • Advanced skills in MS Office Suite (Outlook, Word, Excel, PowerPoint)
    • Ability to learn and use various software packages and apps – CRM, Xero, Receipt Bank, IMS
    • Touch typing skills with accuracy
    Desired Criteria
    • Advanced skills in MS Office Suite (Publisher, Access)
    • Understanding of document control and records management processes
    • Understand and use Word Press website package
    • Understand and use Mail Chimp, Facebook, LinkedIn, Twitter, etc., for marketing activities
    Key tasks to begin with are:
    • Undertake executive / personal assistant activities and assist Managing Director and Senior Consultants (as required)
    • Data mining
    • Create contact databases and manage CRM
    • Develop Blog posts
    • Develop Facebook posts
    • Develop LinkedIn posts
    • Research, create and publish Monthly Newsletters
    • Develop and send weekly Mail Chimp emails (to various industry groups) and monitor performance
    • Research, create and publish Safety Alert posts (timings TBD)
    • Scribe activities developing reports from audio / video recordings
    • Scribe activities developing reports and writing letters from audio recordings
    • Undertake ongoing website / landing page improvements (under direction)
    • Document formatting (development, transitioning, finalisation etc)
    • Monitor incoming email – manage or direct inquiries and take bookings
    • Create outgoing email – respond to requests and undertake tasks
    • Pay bills on-line using specific credit card/s
    • Manage Calendars and book and confirm appointments
    • Make and confirm accommodation, flight and hire car bookings (as required)
    • Arrange quotations for contractors and catering (as required)
    • Answer incoming telephone calls – manage or direct inquiries and take bookings
    • Make outgoing telephone calls – undertake tasks and book appointments
    • Make outgoing telephone calls – undertake marketing activities
    Experience in:
    • BPO
    • Call Center
    • Administration
    • Administrative Assistant
    • Administrative Staff
    • Executive Assistant
    • Personal Assistant
    • Virtual Assistant


  • Requirements

  • Minimum education level: Senior high school
  • Years of experience: 2
  • Language(s): Tagalog
  • Knowledge: Microsoft Excel
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Marketing and Customer Service Assistant

  • Pampanga, Central Luzon

  • Company

    YourVirtualPeople, Inc.
  • Work type

    Permanent contract

  • Type of contract

    Home Based

  • Apply