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  • Description

  • Welink MCS is hiring for a Medical Specialists - BPO in behalf of a client partner in the BPO Industry.

    Location: Cebu

    Email: ***@welinkmcs.com or ****@welinkmcs.com



    The primary function of this position is to bring customer-facing and inward-facing thought leadership experience to company offerings in any of the Life Science Domain as below:

    1. Risk Management

    2. Regulatory services

    3. Clinical Safety Management

    4. Medical & Scientific Writing

    5. Clinical Data Management

    6. Post Market Surveillance

    7. Medical Affairs support

    Duties and Responsibilities:

    Responsible for providing in-depth subject matter expert level knowledge through these critical areas:



    Customer-facing: During discussions with potential customers, bring to bear extensive knowledge of the field, and explain not only how our service ranges would suit them, but what they should be doing relating to the services mentioned above. Assist customers in overcoming the issues and assist them in navigating through their concerns is an essential component. Lead Business Development activities (e.g. Workshops) on our customer projects

    Inward-facing: Internally, this position will provide direction to help develop and design training structure, training modules, domain academies, SOPs, etc. Working with different individuals involved, assist in the ongoing projects as well as the development of skills for new offerings. The SME will be responsible for solidifying and extending these capabilities, including the definition of new capabilities to help support decision making. The SME will be responsible for identifying and maintaining relationships with development partners and monitor the development process of these strategic extensions.

    • Should help to establish the best practice where it does not yet exist. Prepares and delivers subject matter presentations, white papers, training, etc.

    • Closely work with customer & Delivery stakeholders for developing knowledge and skills of the resources

    • Provide strategic direction through insights.

    • Responsible for improving the overall quality of training

    • Responsible for rigorous planning of New hires, Refreshers, Skill Improvement Training & implementation.

    • Manage & lead Client Visits, Business Reviews, Plan & facilitate Due-diligence.

    • Explore & incorporate capabilities and current engagements with a client within Company for added differentiation and/or leverage.

    • Improve the efficacy of training by exploring new training methodologies

    • Ensures adherence to quality standards and reviews project deliverables.

    • Provides business guidance to the project team.

    • Under general direction, responsible for all aspects of the development and implementation of assigned Training projects and provides a single point of contact for those projects

    • Leads small to medium-sized teams

    • Maintain Training records and database of all training materials

    Qualifications Required:

    • Minimum 7 years of experience in any of the domains mentioned above.

    • Training Experience preferred

    • Experience working with big and extended team

    • Graduate in Life Science Domain, additional education, specialization, certification preferred

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 7
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: Yes

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Job summary

  • Medical Specialists

  • Cebu, Central Visayas

  • Company

    WeLink Management Consultancy Services
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply