mobile support - support

Offer description

Mobile support refers to the assistance provided to users of mobile devices such as smartphones and tablets. It includes technical support, customer service, and other forms of assistance to help users resolve issues or answer questions related to their mobile devices.

Mobile support can cover a wide range of topics, including setting up a new device, troubleshooting technical issues such as connectivity problems or app crashes, configuring settings and preferences, and providing guidance on how to use various features and functions of the mobile device.

Mobile support can be provided through various channels, including phone support, email support, live chat, and in-app support. Some companies may also offer self-service options such as FAQs, tutorials, and user guides to help users resolve common issues on their own.

Effective mobile support requires a deep understanding of the technology and software used in mobile devices, as well as excellent communication skills and the ability to explain technical concepts in simple terms. Companies that provide effective mobile support can build trust and loyalty with their customers and improve the overall customer experience.

Requirements

• Minimum education level: Junior High School
• Knowledge: FreeBSD
• Availability to travel: Yes

6 days ago

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

Salaries