BestJobs - Jobs - Network Operations Officer

    Description


  • Bachelor’s Degree in Electronics, Engineering or a related discipline; Licensed Engineer
    Other Certifications: Cisco certification or any equivalent certificate
    Experience: Minimum five (5) years relevant working experience in Cable, Telco environment
    At least three (3) years experience in leading a team of technicians and engineers
    Skills: Highly skilled in CATV, IP or LAN/WAN network
    Knowledgeable in IP Network Systems
    Computer literate and familiar with office applications (i.e: ICMS/Customer Management System)
    Unafraid of heights and enclosed spaces
    With good analytical skills and can work under pressure.
    Team player and highly motivated.
    Results oriented and attentive to details
    Can work in a fast paced environment and can handle stress effectively.
    Willing to work in varied shifts and remains on-call on emergencies.

    Service Premise Competencies

    1. Able to supervise and handle operational problems, formulate immediate resolutions to conflicts and maintain continuous/effective operation at all times
    2. Able to delegate tasks and monitor implementation in a timely manner.
    3. Able to apply identified contingencies during extraordinary incidents.
    4. Able to analyze the demand and capacity situation of the group and make the necessary revisions/ decisions to meet operational targets and objectives.
    5. Able to prepare, analyze and maximize manpower deployment.
    6. Able to prepare and analyze operational reports and justify group’s performance.
    7. Able to prepare project plans and manage its implementation.
    8. Able to understand and identify work processes and corresponding requirements to facilitate efficient implementation.
    9. Able to read and comprehend network design maps.
    10. Able to prepare, modify and improve SDG approach and processes to suit operational requirements and objectives.
    11. Able to keep track of Hybrid Premise Technician performance for efficient achievement objectives.
    12. Able to read and comprehend network design maps.
    13. Able to understand basic electrical, electronics and CATV/IP/LAN systems diagram.
    14. Able to identify in details the different CATV/IP/LAN devices, tools and equipment and their individual functions.
    15. Able to operate basic and advance CATV/IP/LAN test equipment such field intensity meter, sweep test equipment, leakage test equipment, megger, spectrum analyzer, QAM analyzer and other equipment required in the implementation of identified activities and programs.
    16. Able to perform proper cable preparation and connectorization.
    17. Able to correctly apply whether proofing and protection, install proper bonding and grounding.
    18. Able to apply identified contingencies during extraordinary incidents.
    19. Ensure technical escalation procedures are executed per defined timelines.
    20. Exercise judgment w/in defined practices to achieve end results while maintaining customer satisfaction.
    21. Ensure documentation of work and tasks performed are captured and entered into the IR report and ICMS
    22. Perform other duties as assigned

    B. Plant Maintenance Competencies

    1. Able to supervises critical incidents involving customer servicing or when the problem is deemed beyond the capacity of the PM Technicians and Network Administrators
    2. Able to lead the field personnel in restoring the CATV/BB/Corporate services within specified standard time by giving helpful instruction or personally attending critical plant troubles.
    3. Able to lead in Coordination with field engineers and other department to enhance or resolve network related issues and customer problems.
    4. Able to decide, identify and execute contingencies during extraordinary incidents.
    5. Able to ensure seamless hand-over of information from one shift to the next in order to ensure seamless work/issue resolutions
    6. Able to populate, consolidate and provide daily accurate updating and logging of all network events, outages and activities which will be basis of PTR and NAR
    7. Able to ensure adequate manpower utilization and capacity in order to support day to day activities especially on extra ordinary events
    8. Able to perform network preventive and on demand maintenance base on set standards and procedures:
    • Forward sweep
    • Reverse sweep
    • Leakage detection
    • Data standards
    • Digital standards
    9. Able to correct plant discrepancies and performs plant revision.
    10. Able to participate and recommend in the formulation of maintenance standards, programs, procedures and processes.
    11. Assures network plant evaluation and recommend changes in compliance with the Network Maintenance requirement and standards.
    12. Able to apply identified contingencies during extraordinary incidents.
    13. Able to read and comprehend network design maps.
    14. Able to perform initial and final checkout and performance testing of network plant utilizing precision instrument and test equipment.
    15. Able to maintain HFC network plant maintenance records, required logs, data sheets, forms as directed and produced reports for Heads/Supervisors
    16. Able to perform integration, modification, and installation of active and passive devices or equipment and components.
    17. Able to update system map (primary & secondary) and devices through actual field verifications of the system.
    18. Able to perform fault isolation, analyzed, testing, troubleshooting, adjustment, and alignments of HFC network plant to restore or improve signal and other broadband services.
    19. Able to understand basic electrical, electronics and CATV/BB systems diagram.
    20. Able to identify in details the different CATV/BB devices, tools and equipment and their individual functions.
    Able to operate basic and advance CATV/BB test equipment such field intensity meter, sweep test equipment, leakage test equipment, earth resistance tester, spectrum analyzer, QAM analyzer and other equipment required in the implementation of PR acti
  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: No

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Job summary

  • Network Operations Officer

  • Iloilo, Western Visayas

  • Company

    Sky Cable
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply now