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Onboarding Specialist

Makati, National Capital Region ·  Yesterday (updated)


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284 reviews
  • Description

  • JR-2818 Onboarding Specialist

    Join the Number One Workplace in the Philippines and get rewarded for your efforts with great pay and awesome benefits. Advance your career as an Onboarding Specialist at Cloudstaff!

    Why will you love working with Cloudstaff?

    Cloudstaff is the fusion of great people, innovative technology and a culture that engages our staff and promotes personal and professional growth. We encourage and support career development through our specialized training programs and mentoring.

    We are committed to building the Number One Workplace in the Philippines by creating a fun, family-friendly, and stress-free work environment. Our workplaces are designed with both productivity and relaxation in mind. We provide break-out rooms with video games, pool tables, ping-pong and more. We want our staff to feel right at home—after all, they are family!

    We demonstrate our commitment and dedication to our customers in everything we do, and it all starts with how we treat our staff. We believe this philosophy delivers better outcomes and we think it is unmatched in the industry.

    Job Description

    Manage the entire onboarding process for new customers, beginning to end – from sales handover to configuration to training, ensuring customers roll out the platform as quickly as possible. Provide detailed account walkthroughs and assist many new customers with the implementation. Clearly communicate account setup requirements and expectations with customers and key stakeholders. Collaborate with the sales, finance, operations, and engineering teams. Leverage feedback for continuous improvement to the onboarding process. Develop a deep understanding of customers' business and operational objectives.

    You will be working from the temporary work-from-home set up under the Makati site.


    -Bachelor’s degree preferred

    -Experience with web technologies

    -Excellent communication skills

    -Evidence of consistently excelling at what you do

    -Strong problem solving and analytical skills

    -Extreme attention to detail

    -Ability to work independently and manage multiple priorities

    -Must be highly motivated

    Perks and Benefits

    -Great pay

    -Fun and generous parties, both virtual and actual

    -Relaxation and recreational facilities

    -Overflowing quarterly goodies

    Come and join a company where you will love going to work every day!

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • 1 year of experience
  • Availability for travel: No
  • Availability for change of residence: No
  • People with disabilities: Yes

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Job summary

  • Onboarding Specialist

  • Makati, National Capital Region

  • Company

  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply