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Online Retail Support/Manila site - Over the phone interview

Over the phone interview

₱ 18,000.00 monthly ·  Quezon City, National Capital Region ·  Yesterday, 02:04 PM (updated)

TALENT OUTSOURCING CHANNEL (TORCH) SOLUTIONS

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  • Description



  • • Handle inbound customer service support calls from established customers.

    • Cross-sell value-added services or products that are offered by the company.

    • Provide consistent, superior service to every customer by utilizing all available tools and resources.

    • Maintain productivity at defined proficiency levels in compliance with department policy and procedure.

    • Demonstrate a desire and initiative to continue learning new and relevant products and technical information as products evolve.

    Basic Qualifications!

    -At least 18 years of age

    -A Filipino citizen or hold relevant status

    -Must be at least high school (old curriculum) graduate or senior high school graduate (new curriculum)

    -Must possess basic web navigation skills

    -With good-excellent communication skills

    -Must be conversant, energetic and emphatic, able to ask logical questions

    -Able to multi-task

    -Must have the ability to understand the customer’s needs.

    -Willing to start immediately

    -Preferably with 1-6 months call center experience, but not required as long as communication skills requirement is met

    Technical Requirements needed:

    -Laptop/PC

    -stable Internet Connection

  • Requirements

  • Minimum education level: Senior high school
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Online Retail Support/Manila site

  • Quezon City, National Capital Region

  • Company

    TALENT OUTSOURCING CHANNEL (TORCH) SOLUTIONS
  • Type of contract

    Other type of contract

  • Work type

    Full Time

  • Salary

    ₱ 18,000.00 monthly

  • Apply