Offer description

As an Operations Associate Manager (Leasing), you will be responsible for handling the following:

Scope of work:

* Provides lease administration and management of all accounts in the mall

* Supports the pro-active lease sales and marketing of the malls in terms of merchant mix/plan and maximizing occupancy in his/her mall assignment

* Ensures all Leasing-related policies, programs, projects, and processes are effective, efficient, and aligned with the established policies, targets, local, mandatory/statutory standards as well as overall business objectives of Ayala Malls.

* Assists the Operations Manager or General Manager in communicating and aligning the strategic direction and objectives of the Operations Department in his/her specific mall assignment.

* Assists in the day-to-day management and administration of operations related functions and processes his/her specific mall building assignment

* Assists in the daily mall inspections (opening, mid-shift, and closing) to ensure the compliance of merchants, customers, and sub-units in the established mall operating systems and procedures.

* Assists in the implementation of cost savings initiatives and sustainability projects in his/her specific mall building assignment to reduce Direct Operating Expenses (DOEs).

* Assists in the documentation and analysis of statistical data and reports to identify causes of operations-related problems and develops sound recommendations for improvement of policies and processes.

* Assists in the identification, documentation, and communication to Management of any Health & Safety risk related to the Mall building that may affect employees, merchants, contractors, mall patrons & the general public.

* Assists in the implementation of maintaining high-quality property standards through daily checks and periodic preventive maintenance (i.e. cleanliness, AC level, lighting, assets & equipment) and security control for mall premises incl. parking, service areas, toilets, and other common areas.

* Assists in the effective handling of all conflicts and dispute situations amongst merchants, customers, mall visitors with help of security, in a smooth manner avoiding any disruption to mall operations.

* Prepares and submits the following Reports:

* Summary of Daily Operations Inspection and Monitoring

* Summary of Cost Savings initiatives and projects

* KRA setting and monitoring for Operations Staff

* Performs other management mandated functions.

Requirements

• Minimum education level: Bachelor´s Degree
• 3 years of experience
• Language(s): English
• Knowledge: Budget, Communication and persuasion, Team building, Team management, Speaking in public, Retail
• Availability to travel: No
• Availability of change of residence: No

More than 30 days ago

About AyalaLand Malls

Ayala Malls, it’s all about creating an Amazing experience. With over 60 commercial centers situated strategically in the Philippines’ main cities and burgeoning centers of growth, our malls serve as lifestyle and cultural hubs that seamlessly integrate built and natural environments through contemporary Filipino architecture and design and present a refreshing shopping, dining, and leisure experience that enlivens diverse locales nationwide.