Operations Manager (Non Agent) l Makati, Work Onsite - 100K Salary Package l T2

Offer description

Job Description
Operations Managers oversee operational activities at every level of an organization. Their duties include hiring and training employees and managing quality assurance programs. An operations manager also strategizes process improvements to ensure everyone completes their tasks on schedule.

Qualifications
- 6 years and Up experience as an Operations Manager
- Must have BPO Experience
- Experience in handling a Team minimum of 20 FTes
- Skilled in managing real time agent monitoring and working in fast pace environment
- Experience in managing staff adherence to policy
- Experience in developing and provide detailed reporting on staff activity, including areas for improvement
- Amenable to work on shifting schedule
- Performs supervisory functions that include mentoring and motivating the agents as well as addresses any attendance or scheduling
- Prefers and delivers informal and formal counselling on job performance, behavior and quality issues

Salary Package - 80K to 100K a month

Why pick us?
- Competitive salary package
- Exciting performance bonuses
- Generous referral incentives
- An inspiring and fun work environment with endless career advancement opportunities

Requirements

• Minimum education level: Bachelor´s Degree

More than 30 days ago

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

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