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Operations Supervisor with GDS Experience - Apply now and Start ASAP!!

Apply now and Start ASAP!!

₱ 35,000.00 monthly ·  Pasig, National Capital Region ·  18 April (updated)

NeksJob Philippines

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  • Description



  • Operations Supervisor with GDS Experience

    Pasig City

    25500 to 35000/month

    Shifting Schedules

    Job Description:

    - Responsible for direct supervision of 15-18 agents

    - Responsible for the attainment of client set goals, efficiency targets and overall team performance

    - Performs consistent and affective coaching sessions to address performance gaps

    - Analyzes agents performance and develops action plan to bridge gaps

    - Conducts regular performance management to improve challenged members of the team

    Required Skills:

    - GDS Experience (Global Distribution System) – 1 year Sabre experience

    - Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate or Bachelor's/College Degree in any field.

    - Open to shifting, flexible in terms of work hours, and working on holidays

    - Strong performance management background

    - Excellent coaching skills

    - Can work under extreme pressure

    - Possess above average English written and verbal communication skills

    - With demonstrable track record in achieving targets and improving agent performance

    - Service and customer-focused

    - Strong analytical skills; very detail-oriented

    - Strong decision-making and problem-solving skills

    - Knowledgeable in call center tools and processes

    ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED FOR THIS POSITION





  • Requirements

  • Minimum education level: Senior high school
  • Years of experience: 2
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No
  • OFERTA_DISCAPACIDAD OFERTA_DISCAPACIDAD_YES

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Job summary

  • Operations Supervisor with GDS Experience

  • Pasig, National Capital Region

  • Company

    NeksJob Philippines
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 35,000.00 monthly

  • Apply