Offer description

Minimum Qualifications:
• Sales target: Proactively use all available resources in order to generate targeted revenue
of deposited new direct bookings annually; from both past and prospective customers
• Manage own time and priorities, to efficiently contact and service leads
• Build and maintain relationships with contacted leads to facilitate repeat business
• Champion and be an ambassador for the Cruise Holiday team including working with
and developing outbound processes
• Display excellent customer service and exceed customer expectations at every
opportunity: including (but not limited to) selling the right cruise holiday to meet
customer needs
• Incorporate key messages and strategies to ensure the best outcome for the customer
and the business, including brand compliance
• Utilize and develop creative selling techniques, including up-sell and cross-sell options to
customers: promoting certain sailings as directed by the business
• Guide and influence contacted leads to make a booking using selling skills and
strategies
• Proactively develop a lead follow-up process and strategy, including diary management
to contact leads in a timely manner and the provision of further information and/or
relevant brochure
• Take initiative to provide feedback and suggestions to the team and wider Customer
Service department on process and procedural improvements
• Maintain the highest standards of professionalism in all interactions, creating a positive
image of the products and the Company
• Challenge all levels of management utilizing correct channels, where facts and evidence
require it
• Commit to and demonstrate the values and behaviors of Customer Service and the
wider department / Company
• Other duties as required

Requirements

• Minimum education level: Bachelor´s Degree
• 1 year of experience
• Language(s): English
• Knowledge: Customer service
• Availability to travel: Yes
• Availability of change of residence: Yes

More than 30 days ago

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

Salaries