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Production Manager (Team Leader)

Davao del Sur, Davao Region ·  Yesterday (updated)

RBT Consulting

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  • Description

  • Duties and Responsibilities:

    - Manage digital campaigns, ensuring that they meet Client objectives and excellent results

    - Work with the Sales team in developing integrated marketing solutions that directly address the clients’ needs/wants

    - Monitor campaign performance and provide sales and clients with upselling and optimization recommendations

    - Produce campaign analytics reports, including case studies to demonstrate effectiveness and share learnings

    - Accountable for delivering the Group’s Production Quota and maintaining specified Group KPIs

    - Plan, organize and implement strategies to generate leads/appointments via all given channels: voice, email, social media, chat, web marketing and continuously discover other means to generate lists and production

    - Overall in-charge of generation and optimization of all materials used to run a campaign: target lists, content, campaign flow (i.e., call flow, LN scheme, etc.)

    - As a team leader, give and receive employee feedback, conduct performance evaluations every month and provide ongoing training to the staff

    - Monitor attendance and schedule adherence of the group and maintain the company’s standard DA Ratio

    - Practice and ensure compliance with all company policies and procedures

    - Deliver regular reports of campaign results per company’s requirement or Client / Account Manager’s requirement

    - Take on tasks as directed by your uplines and CEO

    - Responsible for training, coaching and developing assigned agents to conclude monitoring presentations, conducting evaluations, follow-up and corrective counseling as needed

    - Assist the Account Manager in maintaining a positive, motivating and high-energy working environment

    - Carrying out performance measurement, monitoring and evaluation of all agents to improve efficiencies

    - Maintain regular measurement of the ROI of campaigns

    Qualifications:

    - Experience of at least three 3 years as a Supervisor or Manager for a company in a related field

    - Possesses a Bachelor's degree in any field

    - Should be of legal age

    - Excellent communications skills

    - Sales/Marketing experience is a plus but not required

    - Amenable to work in an office-based setup

    - Willing to work in Davao

    - Willing to start ASAP
  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: Yes
  • People with disabilities: Yes

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Job summary

  • Production Manager (Team Leader)

  • Davao del Sur, Davao Region

  • Company

    RBT Consulting
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply