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Property Management Support

Pampanga, Central Luzon ·  6 days ago (updated)

Cloudstaff

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282 reviews
  • Description



  • Job Description

    -Assist Property Management with the day to day operations and tenant relations through the coordination of tenant requests and administration of maintenance services.

    -Answer and route phone calls from tenants and vendors to the appropriate contact within Property Management and/or dispatch personnel based on immediate needs.

    -Provide tenants and vendors with assistance in all aspects of scheduling building maintenance, communicating building procedures and supplying general building information.

    -Provide high quality of customer service, update and maintain current daily and emergency tenant contact lists and tenant information manuals.

    -Provide support to Property Managers by producing, modifying and /or distributing various forms, spreadsheets, manuals, information packages, and miscellaneous type-written information.

    -Process correspondence for tenants, contractors and other third parties for Property Management staff.

    -Maintain and update insurance certificate files for all contractors performing work at the properties.

    -Assist with the scheduling of contractor work and coordinate with tenants.

    -Contribute toward overall office operational needs by helping to provide phone coverage, ordering supplies.

    -Maintain and update as necessary all tenant contact information, after hour access

    -Maintain reported Risk Management Policies and Incidents immediately upon occurrence and emergency contact information as well as a master tenant contact e-mail address listing.

    -Handle miscellaneous assignments as requested by management

    -Maintained highly organized filing system for leases, tenants, insurance certificates, vendors, buildings, drawings, contracts and POs.

    -Assisted property manager as needed on special projects

    -Assist with the coordination of rent/lease collections

    Qualifications And Requirements

    -Knowledge of office and accounting procedures

    -Exceptional computer skills – MS Office Suite

    -2-3 years administrative experience in a commercial leasing office environment

    -Familiarity with facilities operations

    -Must have AU real estate experience.

    -Excellent customer service

    -Strong ability to work independently; Ability to research and problem solve

    -Demonstrated knowledge of phone and email procedures and etiquette

    -Ability to prioritize and meet deadlines.

    -Strong attention to detail

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Availability for travel: No
  • Availability for change of residence: No
  • People with disabilities: Yes

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Job summary

  • Property Management Support

  • Pampanga, Central Luzon

  • Company

    Cloudstaff
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply