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Swak BPO

Swak BPO

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6 reviews

Quality Analyst Non Voice Night Day Shift

Pampanga, Central Luzon ·  15 October (updated)

    Description


  • SWAK BPO is looking for a fantastic self-motivated Data Quality Analyst to join our family.

    Tasks and Qualifications

    *The Data Quality Analyst will be responsible for ensuring data quality from various client systems.
    *Will analyze data produced for accuracy and compliance with defined specifications, execution of data quality checks, and assist client personnel with understanding and resolving any data quality issues.
    *Will also produce and distribute metrics reporting on data quality, provide input to and participate in data governance, and advocate for data quality standards before, during, and after the implementation process.
    *The candidate must have a passion for data quality and process improvement combined with strong analytical, organizational, and communications abilities.
    *Use registered data quality assurance applications to perform, review, and report on results of data quality checks.
    • *Work with internal and external operations resources to quickly identify and address root causes of data quality issues.
    • *Prepare and deliver reports and recommendations on, and propose approaches to address issues with QA and/or data acquisition processes for clients.
    • *Provide guidance to and leverage offshore resources to assist with completion of less complex requests and incidents and complete data quality checks.
    • *Assist with definition and documentation of both new and existing processes as necessary
    • *Bachelor's degree
    • *At least 1 year experience
    • *Excellent working knowledge of MS Office (especially Excel).
    • *Exceptional pattern recognition ability combined with a data-driven, analytical mindset.
    • *The ability to quickly and logically organize large data sets into categories and drill down into detail to isolate issues.
    • *Strong verbal and written communication skills.
    • *Must be driven, self-motivated personality and the ability to work independently or as part of a team.
    • *Should be willing to work on a night or day shift whichever is available.

  • Requirements

  • Language(s): Tagalog
  • Availability for travel: Yes
  • Availability for change of residence: Yes

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Job summary

  • Quality Analyst Non Voice

  • Pampanga, Central Luzon

  • Company

    Swak BPO
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply