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  • Description

  • 1. Prepares Evaluator's guide and Quality monitoring aligned with the Quality standards in the Final version of Business Process Design Packages and ensures that these are signed-off with respective Process Owners

    2. Performs effective Quality Monitoring by obtaining Audit Evidence based on the Evidence collection Plan in the Evaluator's Guides

    3. Completes Daily/Weekly/Monthly Targets based on Sampling Plan in the Evaluator’s Guide

    4. Provides Coaching Feedback through Coaching Tips and Discussion to achieve Coaching Commitments

    5. Ensures that Critical Callouts are done w/in 24 hours and Non-Critical Callouts w/in 48 Hours

    6. Tracks and analyzes non-conformance trends and generates Overall Quality Performance trends (Weekly and Monthly Report ) including Top 5 Defects or Commonly Hit Parameters using Pareto Analysis

    7. Perform Close-out Audits of Corrective Actions within prescribed timeline

    8. Any other duties assigned from time to time.
  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 1
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: Yes
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Job summary

  • Quality Assurance Analyst

  • Davao del Sur, Davao Region

  • Company

    Siblings International Business Solutions (SiBS)
  • Type of contract

    Permanent contract

  • Work type

    Full Time

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