Quality Assurance Analyst
Davao del Sur, Davao Region · 8 April (updated)
Description
- 1. Prepares Evaluator's guide and Quality monitoring aligned with the Quality standards in the Final version of Business Process Design Packages and ensures that these are signed-off with respective Process Owners
2. Performs effective Quality Monitoring by obtaining Audit Evidence based on the Evidence collection Plan in the Evaluator's Guides
3. Completes Daily/Weekly/Monthly Targets based on Sampling Plan in the Evaluator’s Guide
4. Provides Coaching Feedback through Coaching Tips and Discussion to achieve Coaching Commitments
5. Ensures that Critical Callouts are done w/in 24 hours and Non-Critical Callouts w/in 48 Hours
6. Tracks and analyzes non-conformance trends and generates Overall Quality Performance trends (Weekly and Monthly Report ) including Top 5 Defects or Commonly Hit Parameters using Pareto Analysis
7. Perform Close-out Audits of Corrective Actions within prescribed timeline
8. Any other duties assigned from time to time. Requirements
- Minimum education level: Bachelor´s Degree
- Years of experience: 1
- Language(s): English
- Availability for travel: Yes
- Availability for change of residence: Yes
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Job summary
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Quality Assurance Analyst
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Davao del Sur, Davao Region
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Company
Siblings International Business Solutions (SiBS) -
Type of contract
Permanent contract
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Work type
Full Time
- Apply
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