Offer description

The Senior Analyst performs independent review of work requests in the nature of quality control and provides feedback in accordance with Service Delivery Center’s User Guide instructions. The role will combine elements of documenting and reporting the results of R&Q review, monitoring the feedback received from Project Management Office (PMO) and Engagement teams on a regular basis and providing timely updates to management. Likewise, the R&Q Senior Analyst will participate in quality improvement programs and contribute heavily in areas related to continuous process improvement.

The position reports to the R&Q Manager.

QUALIFICATIONS

- Bachelor’s Degree holder of Accountancy

- Certified Public Accountant required

- Minimum of 3 years experience experience in both external and internal auditing skills

- Audit background

- Experience with MS Office, PPT, G Suite

- Alteryx & UI Path exposure is a plus

- Attention to details

- Critical thinking and Analysis

- Strong verbal and written communication skills working with lead client services partners, business leaders

- Ability to identify risks in business process

- Strong independent decision-making ability and comfort with issue spotting.

RESPONSIBILITIES

- Conduct R&Q review of work requests on a sampling basis and document adverse feedback received from Engagement Teams

- Identify process improvements based on trends from previous R&Q reviews

- Discuss issues found with the R&Q Leader on a regular to relay details to the respective departments of clients

- Maintain and monitor databases for findings and samples gathered

- Be able to ensure monthly reports or schedule reports are provided on time

- Acts as a reviewer of all data gathered for reporting

- Present reports or findings to the R&Q leaders or even stakeholders in the absence of line managers

- Assist on providing / preparing data for R&Q reports

- Support leadership teams to develop and expand continuous monitoring processes to assess compliance with other regulatory standards and requirements.

Requirements

• Minimum education level: Bachelor´s Degree
• 3 years of experience
• Availability to travel: Yes
• Availability of change of residence: Yes

More than 30 days ago

About PRICEWATERHOUSECOOPERS SERVICE DELIVERY CENTER (MANILA) LIMITED

Our company is a member firm of a global network. It was established as a Support Centre to provide assurance, accounting, tax and business services to other member firms in the Asia Pacific and Americas (APA) region. However, we do not provide any services to clients based in the Philippines.

We are currently staffed by 600+ specialised service delivery professionals, connected through common methodologies, tools and metrics, servicing clients from 11 countries in the APA region.

Our company is a member firm of a global network. It was established as a Support Centre to provide assurance, accounting, tax and business services to other member firms in the Asia Pacific and Americas (APA) region. However, we do not provide any services to clients based in the Philippines.

We are currently staffed by 600+ specialised service delivery professionals, connected through common methodologies, tools and metrics, servicing clients from 11 countries in the APA region.