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  • Description

  • As a Quality Assurance Associate, you will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures.

    Qualifications

    Must be a graduate of bachelor's degree course

    At least 6 months of Quality Assurance experience in a BPO set up

    Must have an excellent English communications skill

    Can start ASAP
  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: Yes
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Job summary

  • Quality Assurance Senior Associate

  • Mandaluyong, National Capital Region

  • Company

    V-CALL CENTER LINK (VCCLINK), INC.
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply