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Quality Assurance Supervisor

Pampanga, Central Luzon ·  2 hours ago (updated)


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  • Description

  • Supervise Quality Control Staff

    Quality supervisors, especially in larger-sized organizations, oversee a team of quality control analysts, who are considered the “front line” staff. As the manager of these analysts, quality supervisors must communicate expectations clearly and ensure their staff is appropriately trained on the latest product standards.

    Customer Experience Management

    Quality supervisors’ main goal is to ensure the customer is pleased with the finished product. When quality issues arise, it is the quality supervisor’s responsibility to communicate clearly with the customer, setting realistic expectations about when the issue will be resolved.

    Oversee Quality Management System

    Many companies operate under a quality management system to ensure all products and services are produced correctly and adequately meet customers’ needs. Quality supervisors often manage these systems, ensuring all aspects of the system are executed for each product.

    Report on Quality Metrics

    Quality supervisors report on quality metrics to other members of the management team. It is crucial to the overall operations of an organization that everything is executed to the highest possible standards.
  • Requirements

  • Minimum education level: Bachelor´s Degree
  • 3 years of experience
  • Language(s): English ,Tagalog
  • Availability for travel: Yes
  • Availability for change of residence: Yes
  • People with disabilities: Yes

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Job summary

  • Quality Assurance Supervisor

  • Pampanga, Central Luzon

  • Company

  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply