Offer description

Salary: 30,000-35,000

Functions:

• Translate stakeholder requirements into reporting deliverables.

• Assist stakeholders with dashboard development and report generation.

• Work closely with management team to prioritize business and information needs.

• Act as key person to do check and balance on different reporting information.

• Provides analytics and performance recommendations based on generated values.

• Develop and implement data collection systems and other strategies to optimize statistical efficiency.

• Evaluates, recommend and implement different reporting methodology for Reporting Enhancements.

• Monitor process performance and improvements based on Operational Key Metrics.

• Data generation and processing for Daily, Weekly, Monthly and Quarterly Reporting Assignments.

• Delivers and accommodates ad hoc reports as necessary.

• Report template building and maintenance.

• Automate reports to reduce inefficiencies by designing macros

• Delivery of all designated reporting activities as detailed in Service Menu to agreed timelines and quality both internally and externally

• Template and tracker creation

• Data collation for reports

• College Graduate

• Has background and familiarization how contact services operations work

• Preferably with at least 3 years experience in the same field

• Excellent oral and written communication skills at all levels of the organization with minimal supervision

• Knowledge in Microsoft Office applications including Excel, PowerPoint and Word

• Must be proficient in Advance MS Excel and its functionalities and be able to work on other MS tools and

• Knowledge in MS Access, SQL, and other BI Tools and database is a plus but not a requirement

• With great interpersonal communication skills

• Ability to work in a team environment

• Ability to frequently communicate orally, write, read, comprehend, reason, and perform basic data calculations and analyze

• Ability to independently, resourcefully, and creatively research and implement new solutions

• Flexible to work additional hours when required

• Must have the aptitude and desire to learn new competencies and skills

• Creative, responsive and adaptive in a dynamic environment

• Must be professional in conduct and practice, and also dependable

• Team Player

• Has good attendance records

• Ability to impose Self-Direction

• Knows how to conduct basic Root Cause Analysis

• Good Presentation skills

• Keen in details

Requirements

• Minimum education level: Bachelor´s Degree
• 3 years of experience
• Availability to travel: No
• Availability of change of residence: No

More than 30 days ago

About Reeracoen Philippines, Inc

Reeracoen Philippines is pleased to welcome you and be a partner to help you finding the right job in Philippines. Moreover, Reeracoen Philippines is ready to find the suitable candidates to our precious clients as well.