Restaurant Manager

Makati, National Capital Region ·  24 March (updated)

    Description



  • JOB DESCRIPTION

    We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

    Responsibilities

    - Coordinate daily Front of the House and Back of the House restaurant operations

    - Deliver superior service and maximize customer satisfaction

    - Respond efficiently and accurately to customer complaints

    - Regularly review product quality and research new vendors

    - Organize and supervise shifts

    - Appraise staff performance and provide feedback to improve productivity

    - Estimate future needs for goods, kitchen utensils and cleaning products

    - Ensure compliance with sanitation and safety regulations

    - Manage restaurant’s good image and suggest ways to improve it

    - Control operational costs and identify measures to cut waste

    - Create detailed reports on weekly, monthly and annual revenues and expenses

    - Promote the brand in the local community through word-of-mouth and restaurant events

    - Recommend ways to reach a broader audience (e.g. discounts and social media ads)

    - Train new and current employees on proper customer service practices

    - Implement policies and protocols that will maintain future restaurant operations

    Requirements

    - Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

    - Proven customer service experience as a manager

    - Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

    - Familiarity with restaurant management software, like OpenTable and PeachWorks

    - Strong leadership, motivational and people skills

    - Acute financial management skills

    - BSc degree in Business Administration; hospitality management or culinary schooling is a plus

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 4
  • Language(s): Tagalog
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Restaurant Manager

  • Makati, National Capital Region

  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply