Offer description

Job Brief

The Sales Associate is responsible for selling merchandise and assisting customers in finding the right product. Day-to-day duties include customer service tasks such as welcoming shoppers, offering assistance, making recommendations, answering questions and explaining the features of products.

Job Responsibilities:

· Ensure high levels of customer satisfaction through excellence sales service

· Assess customer needs and provide assistance and information on product features

· Welcome customers to the store and answer their queries

· Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis

· “Go the extra mile” to drive sales

· Maintain in-stock and presentable condition at assigned areas

· Actively seek out customers in store

· Remain knowledgeable products offered and discuss available options

· Process POS (point of sale) purchases

· Cross sell products

· Handle returns of merchandise

· Team up with co-workers to ensure proper customer service

· Build productive trust relationships with customers

· Comply with inventory control procedures

· Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Requirements:

· Proven work experience as Retail Sales Representative

· Basic understanding of sales principles and customer service practices

· Proficiency in English

· Basic Math skills

· Working knowledge of customer and market dynamics and requirements

· Track record of over-achieving sales quota

· Hands-on experience with POS transactions

· Familiarity with inventory procedures

· Solid communication and interpersonal skills

· Has friendly and energetic personality with customer service focus

· Ability to perform under pressure and address complaints in a timely manner

· Availability to work flexible shifts

· College degree; BS degree in Marketing or related field would be a plus

Requirements

• Minimum education level: Bachelor´s Degree
• 1 year of experience
• Knowledge: Customer service, Sales Management
• Availability to travel: No
• Availability of change of residence: No

More than 30 days ago

About Noble House

Noble House Distribution Enterprise Inc. (NHDE) is a dynamic and growing company whose vision and mission is to introduce the Philippine market to super high-end luxury and unique premium brands while offering an inimitable shopping experience.