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Sales Assistant Manager - Start ASAP

Start ASAP

₱ 30,000.00 monthly ·  Manila, National Capital Region ·  21 January (updated)

V-CALL CENTER LINK (VCCLINK), INC.

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  • Description

  • Responsibilities

    • Serve as customer liaison on service and maintenance renewal issues

    • Coordinate with the appropriate internal support organization to ensure timely customer update, response,

    and resolution

    • Conduct regular calls with selected customers to review outstanding issues, occasional after-office hour calls may be required

    • Ensure customers' expectations are met by internal support organization

    • Suggest proactive measures for enhancing service delivery

    • Collaborate with product, and operations teams and customers to effectively implement enhancements

    • Assist the implementation team with issues that may need to be escalated within the customers' organization to ensure successful and timely deployment of new service

    Qualifications

    • Bachelor's degree holder, desirably in Business Management / Computer Science or related discipline, with 3+ years of account management experience

    • Strong technical and operational background with software company is a plus

    • Tactful customer communication and interpersonal skills, and the ability to provide timely communications to customers

    • Excellent communication in English

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Sales Assistant Manager

  • Manila, National Capital Region

  • Company

    V-CALL CENTER LINK (VCCLINK), INC.
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 30,000.00 monthly

  • Apply