Offer description

Roles and Responsibilities

Outbound customer calling

Qualifying new business via warm sales leads generated by online and marketing campaigns

Re-engaging open accounts that have not yet been traded with Reward Hospitality

Onboarding new customers using our online access tools

Following up on leads provided from internet enquiries & customer service

Provide high-level customer service, follow up, and after-sales support

Temporary management of Customer base and profitability within a designated territory in conjunction with a Field Sales Representative when required

Maintain existing account relationships by making outbound and receiving inbound calls to manage customer requirements

Grow sales through organic growth and new business opportunities

Self-sufficiency with administration including; data entry, quotations, product research, credits & RA’s

Achieve set KPIs relating to outbound call volumes, sales, and gross profit budgets

Establishing and maintaining strong relationships with internal and external customers

Identifying customer needs and providing solutions to ensure a positive customer experience

Minimum Qualifications

Proven work experience as an Outbound Sales Representative

Excellent knowledge of MS Office

Familiarity with CRM practices

Highly motivated and with a proven track record in sales

Excellent negotiation and communication skills

Prioritizing, time management, and organizational skills

Relationship management skills and openness to feedback

ShoreXtra Perks

Free barista-style coffee

Free parking and jeepney services

Highly engaged team

Unlimited potential for growth

Challenging role

Fun and family-oriented working environment

Requirements

• Minimum education level: Bachelor´s Degree
• 3 years of experience
• Availability to travel: Yes
• Availability of change of residence: No

More than 30 days ago

About Shore 360

Shore360 provides the support you need to shift time intensive business tasks to more cost effective locations and allow your local expert staff focus on your business
Business is difficult enough without the constant pressures to reduce cost, manage tight budgets and “do more with less” just to survive in today’s competitive market. Asking more from our highly paid Managers and Leaders has buried them in repetitive, basis tasks and you simply can’t afford to hire the number of staff you ne...

Shore360 provides the support you need to shift time intensive business tasks to more cost effective locations and allow your local expert staff focus on your business
Business is difficult enough without the constant pressures to reduce cost, manage tight budgets and “do more with less” just to survive in today’s competitive market. Asking more from our highly paid Managers and Leaders has buried them in repetitive, basis tasks and you simply can’t afford to hire the number of staff you need.
High speed internet and low cost communications has changed the way we do business and has enabled a whole range of business services to be available on a global scale. Shore360 provides the required support for you to recruit, train and supervise highly skilled personnel at a fraction of the cost of your local staff.
In our experience you can save between 50% to 75% against local costs for highly skilled resources that can be deployed quickly and without compromise to quality and service.
No matter what business you are in – your competition will use off shore operations to lower their costs. Today this will improve your margin and provide the budget to reinvest in growth. Tomorrow it will be for your survival.