Offer description

**Job Description

Answering customer inquiries

Following up with customers about their order status.

Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.

Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.

Performing data entry tasks for sales figures and other relevant information and maintaining an organized and accessible filing system.

Handling administrative duties for the company and its executives and management teams.

***Minimum Qualifications

A bachelor's degree in marketing, business, or a related field may be advantageous.

Experience in administration and high-volume office work may be advantageous.

Strong analytical, organizational, and time management skills.

Excellent team working, motivational, interpersonal, communication, and customer service skills.

The ability to multitask and quickly switch your focus.

Computer literacy, and typing skills.

An understanding of sales principles and customer service practices.

Requirements

• Minimum education level: Bachelor´s Degree
• 1 year of experience
• Language(s): English
• Knowledge: Microsoft Excel, Microsoft Outlook, Microsoft Word
• Availability to travel: No
• Availability of change of residence: No

5 days ago

About Grandscale International

Grandscale International engage in International Paper Trading, with more than TEN years experience and dealing with international suppliers. Promoting various paper products in the Philippine Market