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Senior Business Analyst - Fintech Experience

Fintech Experience

₱ 40,000.00 monthly ·  Mandaluyong, National Capital Region ·  11 June (updated)


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  • Description

  • Duties and responsibilities

    The job will evolve quickly and will require dynamism, flexibility, team collaboration and



    • Contribute to the development and advancement of company products by researching and participating in the brainstorming activities of the company

    • Gather and analyze data to understand the business requirements/needs and its business value

    • Recommend and provide insights

    • Organize and maintain proper documentation for product ideas to facilitate the next cycle of conceptualization and development

    Business Requirements

    • Participate in the internal backlog grooming and discussion of the features to be built and prioritized

    • Write user stories and necessary documentations such as functional specifications, design requirements to assist the UI/UX specialist, user test cases and acceptance criteria for the business solutions

    • Assist the product manager in developing and creating communications plan for feature deployment/migration

    • Participate in the sprint planning and deliver/update documentation of the functional requirements as necessary

    • Maintain updated product manual


    • Perform User Acceptance Testing and validate test results based on the user test cases and acceptance criteria

    • Perform smoke testing after feature deployment

    Problem Solving and Analysis

    • Investigate problems and develop recommendations for resolution.

    • Identify the need for technical assistance to help in problem resolution.

    • Use analytics to improve product value-driven decisions of the company

    • Provide support (i.e., creating reports, research, documentation) for the analysis of user satisfaction data.

    • Analyze performance metrics to ensure high user engagement level and satisfaction.

    User Support

    • Manage helpdesk tickets submitted by users based on team SLA

    • Keep users informed of problems, issues, and resolutions.

    • Prepare user training materials and assists in running workshops and training sessions as necessary


    • Bachelor’s degree in business, finance, information technology or related field. Or equivalent work experience

    • Minimum of 5 years of working in analysis, data mining or information, functional requirement documentation or related field

    • Requires working knowledge of business operations and systems requirements processes.

    • Excellent organizational and time-management skills

    • Strong written, interpersonal and verbal communication skills

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Availability for travel: No
  • Availability for change of residence: No
  • People with disabilities: Yes

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Job summary

  • Senior Business Analyst

  • Mandaluyong, National Capital Region

  • Company

  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 40,000.00 monthly

  • Apply