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Senior Sales Administrator - with 3+ years experience, dayshift

with 3+ years experience, dayshift

₱ 45,000.00 monthly ·  Pampanga, Central Luzon ·  17 September (updated)

Cloudstaff

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240 reviews
  • Description



  • Job Description

    POSITION SUMMARY

    Sales Administrators act as the connecting piece between the customer and the Salesperson by doing things like processing orders, keeping track of customer information and providing post-sale customer service reports. They also perform administrative duties for a sales office, such as monitoring field hours of sales reps and organizing daily sales results to present to higher management.

    This is an administrative position, but is not a management role. Sales Administrators usually work under a team leader in a large organization, or under the owner of the office for small sales offices. It’s a fast-paced position that requires the ability to multitask.

    The incumbent may also be tapped to participate in both reactive and proactive problem management and drive sales performance. Resource will also be required to take part, own and deliver project tasks including attending checkpoint meetings and documentation.

    The role will also require interaction with good communication skills and customer focus. Should possess

    self-development and nimble learning, collaborate with other teams, values accountability and instills trust among team members. Should also have a keen eye on optimizing teamwork processes.

    KEY RESPONSIBILITIES

    Sales Support Tasks

    Maintain an Accurate Database of Customer and Prospect Information

    - Sales Administrators have to be tech-savvy, as one of their duties is to develop and maintain a

    database that contains all of the important information for both current and prospective customers. Maintaining the accuracy of this database is crucial for an efficient delivery

    process.

    Process/Update Paperwork/ Accounts

    - The Salesperson generates a sale, and it is the Sales Administrator who actually puts that sale

    through in the company system. This usually involves entering data into a computer, and can also include filing paper orders.

    Communicate with Customers

    - The role of Sales Administrator involves some customer service. If a customer has an issue or

    query regarding commercial matters that the SA is familiar with, it is the Sales Administrator who takes the call and fixes the issue. Otherwise they take the call and log for management.

    Update Sales Figures

    - Update Sales Figures - After Sales Administrators process the sales of a given day, they

    update the company-wide sales figures to reflect these numbers. This requires advanced knowledge of software such as Xero, Hubspot and SharePoint 365.

    Prepare and Present Reports

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Senior Sales Administrator

  • Pampanga, Central Luzon

  • Company

    Cloudstaff
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 45,000.00 monthly

  • Apply