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Senior System Administrator shifting schedule

Pampanga, Central Luzon ·  17 September (updated)

Cloudstaff

Cloudstaff

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    Description


  • As a Systems Engineer, you will be responsible for providing support for systems infrastructure support.
    You will also be expected to provide support to end-users from US equivalents regarding managed
    services tickets.
    You will troubleshoot complex systems across diverse client environments with equally challenging
    service demands. You will also assist with client cloud environments in primary Office 365 but to a lesser extend G Suite platforms.
    While part of a team, as we’re a smaller organization you will often work independently where you’ll be entrusted to track and update productivity as you progress through your day.

    Duties and Responsibilities include:
     Perform extensive remote support and troubleshooting
     Support Project Service teams in delivering customer projects
     Install, Administer, update, maintain desktops and servers
     Support Office 365 Applications
     Support customer migrations to Office 365
     Setup, configure, administer and troubleshoot Hypervisor platforms such as VMWare and Hyper-
    V
     Install, setup, manage and maintain IT equipment, operating systems and applications
     Document end-user and IT-related issues and solutions
     Install and implement new corporate applications/processes
     Create technical documentation/user manuals
     Support end-users and handle call volume on issues that are submitted per their requirements
     Perform other functions or tasks that are assigned

    Skills / Qualifications
     Graduate of any related 4-year course
     5+ years of experience in a Senior Level 3 support position
     Excellent English communication skills – written and verbal
     Expert knowledge of Microsoft Windows operating systems – desktop and server
     Experience in the current version of Microsoft servers from 2008 to 2019
     At least 6 months experience in Office 365, especially in Office 365 migration
     Experience in MS Exchange (On-premise) and Active Directory.
     Experience with server virtualization using VMware, but can consider someone who has
    experience with Hyper-V.
     MCSE certification is strongly preferred but we can consider someone who has only MCSA
    certification if you have had a solid career in systems infrastructure and had extensive experience
    in an enterprise environment.
     Excellent customer service skills
     Ability to work independently
    Advantageous skills and experience but not required:
     Experience administering Kaseya VSA
     Experience with cloud hosting services (Azure, AWS)
     Experience working for a managed services provider

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 5
  • Language(s): Tagalog ,English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Senior System Administrator

  • Pampanga, Central Luzon

  • Company

    Cloudstaff
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply