Offer description

Job Description

-Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.

-Maintains automotive records by recording problems and corrective actions planned.

-Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.

-Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.

-Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.

- Maintains good housekeeping in the workplace.

- Perform other tasks as may be assigned by the immediate superior from time to time.

Job Requirements

- Candidate must possess at least Bachelor's Degree or Automotive Technology.

- At least four (4) years of working experience in the related field is an advantage.

- Excellent customer service, interpersonal, and communication skills.

- Required skill(s): Customer Focus, Maintenance Practices, Knowledge in Heavy Equipment/Trucks Repair.

- Computer literate and knowledgeable in Microsoft Applications; Word, Power Point Presentation and Excel.

- Have a valid driver's license is an advantage

- Willing to assigned in San Simon, Pampanga

Requirements

• Minimum education level: Vocational
• 2 years of experience
• Language(s): English ,Tagalog
• Availability to travel: No
• Availability of change of residence: No

More than 30 days ago

About BJ Mercantile (Scania)

Scania Phils (BJ Mercantile, Inc) supports transport companies across the country by delivering tailor-made heavy trucks used for each customer’s need, including long-haulage for fuel, distribution, mining and construction. It also offers a complete range of city buses and coaches for public transport operators and coach companies.