BestJobs - Jobs - Service Manager : Now Hiring!

    Description


  • Job Responsibilities:
    Manage a team of technical field service installation and repair staff and act as an Instructor for all
    Cartrack Products to smooth implementations within the operations department.
    Monitor the daily fitment statistics (New and Repair) and to be responsible for technicians’ productivity
    and quality of work.
    Resolve customers’ enquiries or issues upon escalation from all channels and ensure proper follow-up
    to the final closure.
    Be Involved in the integration into vehicles of various Telematics products as well and but not limited to
    CAN Bus, OBD2, J1939, J1708 and other vehicle communication protocols and third-party sensors.
    Manage and ensure the accuracy of Stock and Schedules related to the field service fitment
    technicians, including quality assurance and KPI’s
    Take accountability for projects assigned and work internally and externally with customers to ensure
    completion.
    Supporting all existing internal & external subsystems including resolving user problems and working in
    a team to ensure a stable, secure and reliable environment.
    Technology experience to ensure comprehensive knowledge of the full fleet management product
    offering
    Ensure timely and accuracy for weekly/monthly report for management review.
    Demonstrate high level of leadership skills and provide necessary guidance to the respective staff.

    Job Requirements:
    Candidate must possess at least Bachelor's/College Degree in Engineering (Electrical/Electronic) or
    equivalent.
    Preferably Assistant Manager/Manager specialized in Engineering - Service/Mechanical/Automotive or
    equivalent.
    At least 5 Year(s) of working experience in the related field is required for this position.
    Experience/Knowledge of Electronics and Automotive aftermarket product installations
    (Telematics/Sound Systems/Immobiliser etc.);
    Experience/Knowledge of Electrical/Mechanical repair of Automobiles and/or Heavy vehicles; (Electrical
    wiring repair, Faulty Finding and Mechanical Repair etc.)
    Computer Literate with experience/Knowledge application usage and PC troubleshooting;

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 5
  • Language(s): Tagalog
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Service Manager : Now Hiring!

  • Pasig, National Capital Region

  • Company

    Cartrack Technologies PHL Inc.
  • Work type

    Other type of contract

  • Type of contract

    Full Time

  • Apply