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HR Network Inc.

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56 reviews

Service Network Manager - Home Appliance

Home Appliance

Quezon City, National Capital Region ·  22 February (updated)

  • Description



  • Preferred Product Exposure: Consumer Electronics, Home Appliances

    Duties & Responsibilities

    Responsible for the overall management, leadership and control of the service network operation.

    Position Requirement / Professional Skills

    -Knowledge of Process implementation and improvement, tracking budget expenses and Call Centre operations management skills.

    -Knowledge of turning service operations into a profit center strategic business unit

    -Must demonstrate strong communication skills to influence others, deliver presentations, manage conflict and communicate business goal across teams to meet the business goals.

    -Excellent in communications & presentations with people leadership qualities.

    -Need to recognize and analyze problem.

    -Set standards for business solutions.

    -Meet business goals through effective problem solving.

    -Changing processes to eliminate complaints.

    Minimum Qualifications:

    -DBA / MBA / Master’s / Bachelor’s degree in Engineering or any related business or technical courses

    -At least with 8-10 years solid experience in customer service management.

    -Good knowledge of operational issues and must be commercially knowledgeable



  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 5
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Service Network Manager

  • Quezon City, National Capital Region

  • Company

    HR Network Inc.
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply