Solutions Engineer

Pampanga, Central Luzon Yesterday, 04:21 PM

iboss Asia

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  • Description


    Solutions Engineers form a technical team that works very closely with existing customers to ensure their deployments function at top performance levels Occasionally this team is called upon to aid Account Executives and Solutions Engineers with the design and implementation of complex deployments and
    pre-sales conversations This is a self-driven fast paced agile environment and you will work with some of the best minds in the industry While this is a call center environment there is no ceiling and there is tremendous opportunity for growth within the company
    Responsibilities
    Be a technical subject matter expert on iboss cloud and appliance products and the underlying infrastructure of the ecosystem
    Work with customers and sales associates to develop hardware scopes and network topology designs for upgrades to accommodate growth and changes
    Perform primarily remote infrequently onsite product installation
    Preferred Skills
    • Degree in Engineering or Networking
    • Completion of Management Information Systems (MIS)
    • Solid understanding of networking, server, and web technologies
    • Experience or familiarity with IT management products and services
    • Database query language (SQL) and report development
    • Domain expertise with IT operations, application management, and security/compliance
    • Experience with network directories
    • Fluent in English
    • Ability to communicate effectively and efficiently to customers over the phone
    • 3-7 years of experience designing and supporting multilayer IP networks; routing and switching
    • 3-7 years of experience with network security; firewalls, intrusion prevention, risk assessment, pen testing, content filtering, PKI, SSL/TLS
    • 3-7 years of experience managing large (>1k seat) Windows and Mac workstation deployments
    • 3-7 years of experience managing Windows Server and Red Hat Linux server environments; Expert level with Linux
    • 3-7 years of experience managing DNS; Microsoft and Bind
    • Experience with Virtualization and specifically VDI implementations
    • Experience with acquiring and analyzing packet captures
    • Experience/familiarity with managing enterprise deployments of iOS, Android, and Chromebook devices
    • Experience/familiarity with writing SQL queries

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Language(s): English
  • Knowledge: Microsoft Excel, Microsoft Outlook
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Solutions Engineer

  • Employer

    iboss Asia

  • Location

    Pampanga, Central Luzon

  • Work type

    Full Time

  • Type of contract

    Permanent contract

  • Apply now

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