Bestjobs Philippines

Don't miss any news or updates from BestJobs

Not now Allow
  • Description



  • ABOUT THE COMPANY

    Open Access BPO has been providing business process and call center outsourcing solutions to a host of international clients since 2006. We are experienced in designing, implementing, and managing critical business processes and call center solutions for clients around the world from our five (5) operational centers. Our Vision is to create an organization that serves the best companies in the world in an environment that is a great place to work for our employees.

    JOB DESCRIPTION:

    • Provides outstanding customer service for an e-commerce campaign that offers beds, bed frames, mattresses, sofas through their online shopping website.

    • Addresses product and general questions or concerns, by clarifying the customer's complaints and conducting root cause analysis.

    • Provides customer feedback and reviews responses in a timely and friendly manner.

    • Ability to accurately answer product questions and provide information about other products that leads to sales

    • Maintains customer and account records and other required duties as assigned.



    QUALIFICATIONS:

    • Excellent Spanish and English communication skills, both written and spoken

    • Preferably with at least 1 year BPO experience

    • Must be from NCR or nearby towns only

    • Must not be currently connected to a BPO company

    • Knowledge or background in using MS Office, database software and CRM software is a plus. Examples are SAP, Oracle, Zendesk, ect.





    SALARY: 390 PHP PER HOUR

    Send your resume to *******@openaccessbpo.com

  • Requirements

  • Minimum education level: Senior high school
  • 1 year of experience
  • Language(s): Spanish ,English
  • Availability for travel: No
  • Availability for change of residence: No

Similar jobs

Full Time - Permanent contract - Negotiable -

Full Time - Permanent contract - ₱ 27,000.00 monthly -

Get new jobs on Facebook Messenger

Send to Messenger

Job summary

  • Spanish CSR

  • Makati, National Capital Region

  • Company

    Open Access Marketing Philippines Inc
  • Type of contract

    Other type of contract

  • Work type

    Part Time

  • Salary

    ₱ 35,000.00 monthly

  • Apply