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Spanish Speaking Customer Relationship Coordinator - Work from home night shift

Work from home night shift

Manila, National Capital Region ·  1 June

  • Description

  • Looking for new career in the Healthcare and Home Care space? This might be your chance. You have a rare and unique opportunity to join our stellar Team. We are a US based market leader in providing home care, personal care assistance and skilled nursing services for elderly and handicapped clients in their homes. We are licensed, bonded, insured and accredited by CHAP Agency.

    We are currently initiating the recruitment process for a highly driven bi-lingual (English & Spanish) office professional who wants to learn the home care industry, doesn’t mind to build relationships in the community AND is rewarded handsomely for hard work and results. We’re willing to make a huge training, development and resource investment for the right individual.

    We will most definitely be your best and last place of employment!

    Position Summary:

    As a member of our Team, this key contributor will be responsible for increasing number of cases, maintaining relationships with current customers who utilize our services, recruit new clients who are in need of home care services, recruit home care aides, match them with clients, record all activities in our database, consult with our Clinical Director to maintain compliance with State and licensing regulations, conduct client’s satisfaction surveys.

    In this role, you will:

    • Create new revenue opportunities by educating our inbound leads and prospects about our company

    • Conduct high volume prospecting (50-60 calls, emails or Tweets per day) to recruit new home health aides and nurses to be able to fill cases or potential aides for the training class

    • Work closely with Clinical Director and administrator to implement strategy and process

    • Become an industry expert and develop product mastery

    • Consistently achieve (and exceed!) our client’s expectations

    Position Deliverables:

    • Plans and conducts the overall growth and revenue retention strategy by filling at least 5 cases per week

    • Identifies, targets and fill new cases

    • Meets caregivers retention goals, maintain their working relationships with clients

    • Proactively manages and supports cases and aides

    You Must Have:

    • Direct office, customer support or recruitment experience

    • A proven record of high achievement

    • Intellectual agility and natural curiosity

    • Excellent communication skills

    • Excellent computer skills

    • Ability to learn and absorb material quickly

    • Attention to details; organized and metric driven

    • Professional acumen

    • Be passionate in something!

    If interested please email your resume

    Record a 3 min video of yourself explaining all your accomplishments, talents and why we should hire you. Send us the link. Without the video we will not consider your application. Thank you

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 1
  • Language(s): English ,Spanish
  • Knowledge: Customer service, Recruiting, Human Resources
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Spanish Speaking Customer Relationship Coordinator

  • Manila, National Capital Region

  • Company

    Journey To Wellness, inc
  • Type of contract

    Permanent contract

  • Work type

    Home Based

  • Apply