BestJobs - Jobs - Store Manager (SM Urdaneta)


  • Qualifications:

    - Candidate must possess at least Bachelor's/College Degree in Business - Studies/Administration/Management or equivalent.

    - At least 5 Year(s) of working experience in managerial, retail, sales, customer service, or any related experience.

    - Preferably Manager specialized in Sales - Retail/General or equivalent.

    - to be assigned at Our Home SM City Urdaneta


    Responsible for planning, controlling and directing selling activities and personnel for the attainment of sales targets.

    Key Accountabilities

    1. Sales Achievement Plan

    - Execute directions and sales strategies to achieve or improve on sales targets.

    - Propose innovative ideas to increase market share.

    - Ensure that store is adequately manned and that personnel shifts are properly scheduled considering sales transactions trends and for fulfilment of non-sales activities.

    2. Customer Engagement

    - Ensure high levels of customers’ satisfaction through excellent service.

    - Handle customer complaints, with the end in view of promoting customer goodwill.

    - Obtain information from customers and sales people on merchandise for feedback to merchandising and management.

    3. Store Administration

    - Ensure standard operating procedures and compliance to Company policies are strictly implemented.

    - Ensure that standards for cleanliness and orderliness in the selling area are maintained for a wholesome and pleasant shopping atmosphere.

    - Maintain good merchandise presentation and fresh appearance to induce customers to buy. Ensure proper placement of signages.

    - Ensure proper maintenance and use or resources/supplies/facilities and equipment to minimize engineering costs and repairs for the convenience of customers.

    - Ensure strict adherence of counter personnel to set counter policies, systems and procedures.

    4. Merchandise and Stock Management

    - Coordinate closely with Merchandising and Consignors office to ensure full stock of fast selling items and to avoid stock-out of merchandise.

    - Enforce standard procedures to ensure that merchandise is correctly tagged/priced.

    - Monitor and control movement of stocks in store; coordinates with Warehouse Supervisor/Manager and Senior Manager on proper scheduling and execution of warehousing activities in consonance with selling requirements and standard procedures.

    - Implement measures to reduce merchandise losses for improved profitability. Increase subordinates’ consciousness of merchandise security requirements.

    5. People Management

    - Conduct personnel performance appraisals to assess training needs and build career paths.

    - Coordinate with Store Consignor and Merchandising on performance of Consignors and Demos.

    - Approve requests and authorization on personnel administration matters (leaves, undertime authorization, disciplinary actions, etc.)

    - Motivate staff.

    - Coordinate with HR to hire the right candidates.

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 5
  • Language(s): Tagalog ,English
  • Knowledge: Customer service, Communication and persuasion, Sales Management
  • Availability for travel: Yes
  • Availability for change of residence: Yes
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Job summary

  • Store Manager (SM Urdaneta)

  • Pangasinan, Ilocos Region

  • Company

  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply