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Supplier Success Agent

Pampanga, Central Luzon ·  3 days ago (updated)

Cloudstaff

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284 reviews
  • Description





  • JR-3215 Supplier Success Agent

    Be part of the 3000+ strong and talented workforce of a global outsourcing company trusted by clients from the US, UK, and Australia. Become a Supplier Success Agent at Cloudstaff!

    Why will you love working with Cloudstaff?

    Cloudstaff is the fusion of great people, innovative technology and a culture that engages our staff and promotes personal and professional growth. We encourage and support career development through our specialized training programs and mentoring.

    We are committed to building the Number One Workplace in the Philippines by creating a fun, family-friendly, and stress-free work environment. Our workplaces are designed with both productivity and relaxation in mind. We provide break-out rooms with video games, pool tables, ping-pong and more. We want our staff to feel right at home—after all, they are family!

    We demonstrate our commitment and dedication to our customers in everything we do, and it all starts with how we treat our staff. We believe this philosophy delivers better outcomes and we think it is unmatched in the industry.

    Job Description

    The Supplier Success Professional will assist in developing and maintaining a world-class prequalification system for contractors, suppliers and vendors but being the first point of contact for all customers. Prioritize and resolve customer needs, accurately verify details on regulatory documents, support and explain customer billing and subscription terms, record details of interactions in Service Cloud (SFDC) and provide necessary outbound follow-up, both via phone and email.

    You will be working the temporary work-from-home set-up at our Pampanga site.

    Qualifications

    -Call center experience is a plus

    -Excellent communication skill – both written and orally

    -An affinity for learning online software systems

    -Problem analysis and problem-solving

    -Attention to detail and accuracy

    -Ability to learn and apply new information or skills

    Perks and Benefits

    -Great pay

    -Fun and generous parties, both virtual and actual

    -Relaxation and recreational facilities

    -Overflowing quarterly goodies

    Make that great career move you’ve been seeking with Cloudstaff.



  • Requirements

  • Minimum education level: Bachelor´s Degree
  • 2 years of experience
  • Availability for travel: No
  • Availability for change of residence: No
  • People with disabilities: Yes

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Job summary

  • Supplier Success Agent

  • Pampanga, Central Luzon

  • Company

    Cloudstaff
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply