Systems Administrator

Offer description

Roles and Responsibilities
- Troubleshoot cloud, network & system issues
- Monitor active cloud, network, and server infrastructure
- Perform routine preventative maintenance on equipment
- Administer security measures to prevent system interruptions or breaches
- Execute sensitive data backup and restoration procedures
- Design, implement, and support Microsoft, Apple, and Linux-related technologies
- Design, implement, and support Remote access solutions like VPN, Remote Desktop Services, VDI
- Document all technical procedures and maintain accurate ticketing notes
- Improve customer service, perception, and satisfaction
- Escalate service or project issues that cannot be completed within agreed service levels
- Develop in-depth knowledge of the service catalog and how it relates to customer’s needs
- Help to document internal processes and procedures
- Remain up to date with current and future technologies via publications, social media, groups, conferences, and more
- Mentor and train other team members on escalation procedures

ShoreXtra Perks
- Free barista-style coffee
- Free parking and jeepney services
- Highly engaged team
- Unlimited potential for growth
- Challenging role
- Fun and family-oriented working environment

Requirements

• Minimum education level: Bachelor´s Degree
• 3 years of experience

More than 30 days ago

About Shore 360

Shore360 provides the support you need to shift time intensive business tasks to more cost effective locations and allow your local expert staff focus on your business
Business is difficult enough without the constant pressures to reduce cost, manage tight budgets and “do more with less” just to survive in today’s competitive market. Asking more from our highly paid Managers and Leaders has buried them in repetitive, basis tasks and you simply can’t afford to hire the number of staff you ne...

Shore360 provides the support you need to shift time intensive business tasks to more cost effective locations and allow your local expert staff focus on your business
Business is difficult enough without the constant pressures to reduce cost, manage tight budgets and “do more with less” just to survive in today’s competitive market. Asking more from our highly paid Managers and Leaders has buried them in repetitive, basis tasks and you simply can’t afford to hire the number of staff you need.
High speed internet and low cost communications has changed the way we do business and has enabled a whole range of business services to be available on a global scale. Shore360 provides the required support for you to recruit, train and supervise highly skilled personnel at a fraction of the cost of your local staff.
In our experience you can save between 50% to 75% against local costs for highly skilled resources that can be deployed quickly and without compromise to quality and service.
No matter what business you are in – your competition will use off shore operations to lower their costs. Today this will improve your margin and provide the budget to reinvest in growth. Tomorrow it will be for your survival.

Salaries