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Talent Acquisition Manager

₱ 100,000.00 monthly ·  Quezon City, National Capital Region ·  21 October (updated)

Ayuda Business Management Solutions Inc.

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  • Description

  • The Talent Acquisition (TA) Manager drives the fulfillment of the organization’s growth objectives within various verticals by effectively planning, establishing, executing, and managing robust and dynamic end-to-end talent acquisition processes. With a deep understanding of the local and international talent market, the Talent Acquisition Manager provides expert guidance to business leaders on frameworks and best practices in talent supply chain and retention within the industry, aligning these to the organization’s broader talent development agenda.

    Duties and Responsibilities:

    Talent Acquisition Strategy

    Develop, adapt, and continually evaluate sourcing and competitive hiring strategies that are aligned with talent market trends, with the aim to build and enrich an accessible and sustainable candidate pool for current and prospective hiring requirements

    Partner with HR and Operations leaders to translate business objectives into talent acquisition strategies and set direction to maintain balance of talent supply and demand while ensuring compliance to labor and industry standards

    Participate in preparation and execution of a hiring forecast and corresponding talent acquisition budget for the succeeding period or year, based on analysis of talent acquisition data

    Optimize resources for cost effectiveness and control in executing recruitment projects

    Provide consultative support to internal clients and team members with a results-focused approach for issues related to hiring needs and challenges

    Recruitment Management

    Drive calibration sessions and set service level agreements with internal stakeholders to ensure alignment of hiring strategies to growth objectives

    Manage stakeholder and client expectations by regularly providing hiring fulfillment updates and presenting recommendations to address hiring bottlenecks

    Sustain and strengthen candidate pool by effectively managing linkages with external partners, academic institutions, government agencies, recruitment firms, and service providers for recruitment platforms and technologies

    Oversee the end-to-end recruitment process across all open roles, with a focus on compliance, inter-department coordination, and timely and transparent candidate communication to drive positive candidate experience throughout the application process

    Ensure data accuracy and integrity across all talent acquisition platforms, databases, dashboards, and documents such as but not limited to job offers and employment contracts

    Provide guidance for the company’s social media presence and digital content related to hiring

    Develop, execute and update policy and process documentation relative to talent acquisition, pre-boarding, and new hire onboarding

    Team and Performance Management

    Drive high performance within the talent acquisition team by developing, implementing, and evaluating individual and team recruitment metrics against business objectives (such as but not limited to productivity, efficiency, quality and timeliness metrics), and promptly execute interventions to bridge performance gaps

    Develop individual and team capabilities through regular administrative and functional supervision, coaching, and mentoring

    Provide learning opportunities to team members on recruitment-related skills and competencies, such as but not limited to effective candidate communication, interviewing, test administration, and recruitment reporting and analytics

    Foster creativity and collaboration by providing opportunities for the team to plan and execute out-of-the-box and innovative recruitment projects

    Operational Excellence and other Duties

    Continually evaluate effectiveness of current recruitment tools and technologies in fulfilling hiring needs, and recommend improvements as needed

    Carry out operational excellence audits and change management initiatives related to talent acquisition and recruitment processes

    Update job knowledge by participating in educational opportunities, reading professional

    publications, maintaining personal networks and participating in professional organizations

    Other related duties as may be assigned to support specific business needs


    Bachelor’s degree in any business-related discipline, preferably with HR or talent acquisition-related professional certification

    At least 7 years hands-on and progressive experience in talent acquisition, preferably within the BPO industry, with a minimum of 3 years of demonstrated experience in manager capacity

    Proven track record of recruitment across various verticals, including volume agent-level hiring and specialized/support hiring

    Ability to work effectively in a dynamic, fast-paced environment with multiple priorities

    Customer-focused mindset and ability to deliver short-term and long-term solutions

    Highly analytical and strategic, with ability to troubleshoot and resolve complex recruitment and hiring issues, both independently and collaboratively

    Demonstrated ability to effectively and credibly communicate, negotiate and influence to elicit cooperation across all levels within the organization, including executive stakeholders

    Strong and consistent collaboration, presentation, training, and leadership skills

    Undisputed integrity, reliability, professionalism, maturity, and sound judgment, even in uncertain situations

    High organized and methodical; Good critical thinking, time management, prioritization skills

    Intermediate level MS Excel Skills

    Preferred Skills:

    Digital Marketing

    Total Rewards and Compensation Planning

    Social Media Recruitment

    Recruitment technologies and trends

    Project Management

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 8
  • Language(s): English
  • Knowledge: Team building, Team management, Recruiting, Human Resources, Teamwork
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Talent Acquisition Manager

  • Quezon City, National Capital Region

  • Company

    Ayuda Business Management Solutions Inc.
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 100,000.00 monthly

  • Apply