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Tech Support Supervisor 35k Package / Manila Site / Urgent Post APPLY NOW

₱ 35,000.00 monthly ·  Manila, National Capital Region ·  6 May

Springboard Philippines

Springboard Philippines

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    Description


  • TECHNICAL SUPPORT SUPERVISOR (Back Office/IT Department)
    VERY FEW SLOTS LEFT!


    Duties and Responsibilities may include but not limited to:
    Review and prioritize work orders for assignment to the Technical Support Officers
    Explain performance targets and other company policies and ensures adherence to standards set
    Provide technical support training for new hires
    Provide analysis on desktop related issues, determines problems, implements solutions, resolves or forwards work orders to appropriate personnel within the IT team (i.e. IT Head, System Administrator, PABX Administrator)
    Ensure resolution of each task assigned to the IT Support Team in a timely manner
    Prepare a detailed documentation of the technical problem / issue encountered with the resolution for submission to the Client

    Work in:
    Quiapo, Manila

    Education:
    Graduate of ECE, Computer Engineering, Computer Science, Information Technology, or any IT/Computer related course

    Work Experience:
    Must have at least 1 year in IT support experience in a supervisory capacity
    With working knowledge of IT systems and equipment as well as their installation, configuration, maintenance, and repair particularly in call center operations
    With good communication skills

    Salary Offer:
    35k package and other perks and benefits to be discussd during the HR Manager's interview

    APPLY by clicking "Apply Now" to submit your application
    or
    APPLY THRU SMS by sending these details:
    Name / Age / Highest Educational Attainment / Position Applying for / Source of Application
    (e.g. Juan Dela Cruz / 18 / HS Graduate / Call Center Agent / Bestjobs)

    Send it to Springboard's HR team:
    Paula:(Click "Apply now" to see the contact detail)

  • Requirements

  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Tech Support Supervisor 35k Package / Manila Site / Urgent Post

  • Manila, National Capital Region

  • Company

    Springboard Philippines
  • Work type

    Permanent contract

  • Salary

    ₱ 35,000.00 monthly

  • Apply now