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Technical Account Manager (TAM) Remote and Office based

₱ 200,000.00 monthly ·  Taguig, National Capital Region ·  19 November (updated)

NeksJob Philippines

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  • Description



  • QUALIFICATIONS

    Experience & Knowledge

    • BSC (or higher) Engineering degree.

    • 3 – 4 years technical experience in telecom/mobile environment

    • 2 years – Linux MUST – also IP networking, software solutions - MUST

    • 2 years – managing field or support engineers

    • 2 years – client facing – will be face of company in the Philippines

    • Proven skills as a Technical account manager

    • Proven project management experience gained in a telecommunications environment

    • Solid technical background with hands on experience with Mobile Operators

    • Managing complex implementation projects within large mobile operators

    • Familiarity with software solutions, IP networks, Linux, Cellular Networks - MUST

    • Strong analytical and problem-solving skills -- An ability to gasp customers’ needs and suggest timely solutions

    • Excellent verbal and written English communication skills

    • Proven project management experience gained in a telecommunications environment

    • Good understanding of operating system concepts (UNIX and Windows).

    • Previous hand-on technical experience is a BIG ADVANTAGE

    Responsibilities

    • Provide technical support for customers to support pre-sales and post-sales processes

    • Address all product-related queries on time

    • Train customers to use products effectively

    • Provide developers with customers’ feedback to help identify potential new features or products

    • Report on product performance

    • Identify solutions to reduce support costs

    • Analyze customers’ needs and suggest upgrades or additional features to meet their requirements

    • Liaise with the sales department to win new business and increase sales

    • Establish best practices

    • Keep track of sales performance metrics

    Click APPLY NOW or send your resume.

    Email subject: Technical Account Manager

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 4
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: No
To see the complete contact information, Apply now

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Job summary

  • Technical Account Manager (TAM) Remote and Office based

  • Taguig, National Capital Region

  • Company

    NeksJob Philippines
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 200,000.00 monthly

  • Apply