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Technical Support Representative - Level I

Level I

Quezon City, National Capital Region ·  More than 30 days

Ampersand Management & Development Group

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  • Description

  • Basic Qualifications:

    • Excellent communication skills

    • Technical support background

    Non Negotiable Qualifications:

    • Has an experience with NBN and VOIP

    • Telco background is a must

    Job Description:

    • Take Inbound calls

    • Establish connection and be able to engage customers in a business conversation

    • Account assessment

    • Case Management and troubleshooting

    • Answer customer queries regarding recent product and service offers

    Shift/Rest Days: Dayshift/ Consecutives Off

    Onsite work setup (Eastwood, QC)

  • Requirements

  • Minimum education level: Senior high school
  • 1 year of experience
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: No
To see the complete contact information, Apply now

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Job summary

  • Technical Support Representative

  • Quezon City, National Capital Region

  • Company

    Ampersand Management & Development Group
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply