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Technical Support Representative - with experience

with experience

Quezon City, National Capital Region ·  More than 30 days

Ampersand Management & Development Group

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  • Description

  • We need CSR and TSR who can start ASAP

    - With experience handling purely technical support or blended account

    - Responsible for assisting customers with technical issues or questions relating to computer hardware or software devices.

    - Taking phone calls from customers or communicating with them through messaging platforms, helping customers diagnose technical issues over the phone, and speaking with them about installing hardware or software on their computers.

    Minimum qualifications are listed below:

    CSR/TSR Blended Account

    Completed at least 2 years in College

    Must have 1 year of CSR & 1 year of TSR experience

    Amenable to work on a shifting schedule

    Pure TSR

    Candidate must complete 2 years in College

    Must have 2 years solid experience in TSR

    with experience in accounting software is an advantage such as intuit QuickBooks

    Amenable to work on a shifting schedule


    Annual Salary Increase

    20% Night Differential

    Retirement Pay

    HMO upon day 1

    Recruitment Process: Initial Interview, Online Assessment, Final Interview (Over the phone interview process)

  • Requirements

  • Minimum education level: Vocational
  • 2 years of experience
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No
To see the complete contact information, Apply now

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Job summary

  • Technical Support Representative

  • Quezon City, National Capital Region

  • Company

    Ampersand Management & Development Group
  • Type of contract

    Other type of contract

  • Work type

    Full Time

  • Apply