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Technical Support Specialist for an Operating System Account - SM Mall of Asia

SM Mall of Asia

₱ 27,000.00 monthly ·  Pasay, National Capital Region ·  More than 30 days ago

NeksJob Philippines

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  • Description

  • Qualification:

    * Tech and Internet Savvy. MS Office Certified is a plus.

    * Must be at least Tech Support Tier 1.5.

    * Knowledgeable in

    * Must know how to customize Outlook Profiles.

    * Knowledge in creating/understanding Messaging Application Programming Interface (MAPI) profiles for users.

    * Able to configure security and protection options in Outlook.

    * Knows and understand configuration of Exchange Server send/receive settings.

    * Familiar if not expert in MS Tech Net site. (This is the Office/Outlook Help Website).

    * Must have an understanding of different ways to access a Microsoft email account (, Office 365, Outlook 2016 and the like).

    * Typing skill of at least 35 WPM.

    * Very good English written proficiency since this is an email account.

    * 1-2 years Contact Center Background minimum, preferable email support experience.

    * Knowledgeable on operating system of phones and devices (at least basic knowledge/fundamentals).

    * Knowledgeable of IE/browser technologies (cookies, cache, IE options).

    * High level knowledge of email programs (Outlook Hotmail, Yahoo, Gmail and AOL).

    * Logical thinker, with average to good problem solving skills.

    * Must actively use the outlook mobile app and/or manages an active Microsoft email account.

    How to apply:


    • SMS Text your Full name/Contact Number/Location to (Click "Apply now" to see the contact detail)

  • Requirements

  • Minimum education level: Vocational
  • Years of experience: 1
  • Language(s): English ,Tagalog
  • Availability for travel: Yes
  • Availability for change of residence: Yes
To see the complete contact information, Apply now

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Job summary

  • Technical Support Specialist for an Operating System Account

  • Pasay, National Capital Region

  • Company

    NeksJob Philippines
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 27,000.00 monthly

  • Apply